If you are getting this error, try the following:
1) Exit the app (right-click on the SRS Icon, in the taskbar and click on Exit)
2) Rename the folder "SimRacingStudio" under Documents to "SimRacingStudio_bk"
3) Download the latest version of the app from here
4) Install the latest version.
5) Reconfigure Hardware and settings as it has been fully erased
6) Zip the old folder that you just renamed and send to us for investigation